Purchasing a glamping pod from Glampods - What You Need to Know
Updated: Aug 11
Ordering and Payments
When you’ve decided which pod(s) you’re interested in buying from us, you should contact us, either by email or phone. If you have any questions that aren’t answered on the website, we’ll gladly help in any way we can.
We now send out all glamping pods flat-packed for self assembly.
Pods being supplied to an address within 20 miles of our factory at WV15 5PG will be delivered free of charge by us.
Any glamping pods being delivered more than 20 miles away are sent with a haulage company and we’ll need to quote for this. We will require your delivery postcode and some information about access to your delivery site. We need to determine what size of vehicle we can send to your address and whether this vehicle will have a crane or whether the kit will need to be handballed off.
Customers are very welcome to collect their kits from our factory unit, if you’re unsure of what size vehicle or trailer you would require please ask us for advice. You can collect from our factory unit in any sized lorry up to an artic.
If you’re happy to go ahead with the order, just let us know and we’ll send you your invoice. We require 50% of the invoice to be paid at the time of ordering and the balance to be paid a couple of days before delivery. Our preferred payment method is bank transfer and you can find our account details on the bottom of your invoice, just use your invoice number as the reference. We also accept card payments over the phone.
Our current lead time can vary between 4 and 10 weeks, so please ask what our current lead time is when enquiring.
Once your 50% deposit has cleared, your order will be official and you can expect to hear back from us within the next few weeks when we will arrange a delivery date with you.
We provide doorstep delivery only, so please ensure you are able to move the panels to the fitting site yourself. Please keep in mind that the panels are extremely heavy and will require at least 2 strong people to lift them.
The Finished Glamping Pod
Your glamping pod will arrive with everything necessary to begin using it, you only need to add your mattresses and bedding. This includes:
A door handle, lock and key.
A battery-operated motion sensor, outside light.
A battery-operated inside light.
A mobile mains kit with built-in circuit breaker and RCD, which by default, plugs into a campsite hook-up.
An adapter for the mobile mains kit, enabling it to be plugged into a standard 3-pin socket.
A smoke alarm with built in 10-year battery.